Hackers remove PHI from Florida payer, remove all files from network: 3.2 million people affected



The 20/20 Eye Care Network, based in Fort Lauderdale, Fla., Began advising 3,253,822 patients that their files were potentially deleted and then deleted from the health plan’s networks, according to a press release on the incident.

Four things to know:

  1. On January 11, the Florida payor was alerted to suspicious activity on their Amazon Web Services network. He quickly examined the credentials for accessing the AWS environment, and the credentials were examined and appropriately disabled or reset.
  2. The company launched an investigation which determined that on January 11, data was potentially deleted from the host network and all data was subsequently deleted.
  3. In late February, the investigation concluded that the hacked information included some or all of the health plan members for whom it had records. The data exposed includes social security numbers, dates of birth and insurance information.
  4. The health plan is working to implement additional guarantees and training for its employees. The report filed with the Attorney General of Maine discloses the incident as “insider trading”; however, it is not known how this played a role in the breach.

Becker Hospital Examination has contacted 20/20 Eye Care Network and will add additional updates.


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