How the UPMC Health Plan Used Hospital Partnerships to Improve Care, Outcomes and Experiences


Payers and providers within an integrated delivery network all share common goals: better outcomes, lower costs, and improved patient-provider experience. The most innovative IDNs, such as the University of Pittsburgh Medical Center, recognize the potential of virtual care cross-collaboration to achieve these goals.

UPMC, which offers virtual care through the UPMC Health Plan, has been an innovator in telehealth since 2016, when it began providing virtual emergency care to its members. Today, UPMC has expanded its program to include dozens of use cases, including impactful care management programs for pregnancy, behavioral health, and pediatrics.

As UPMC Health Plan’s virtual care strategy evolved, it began to identify new opportunities that bridge the gap between payer and provider and strengthen the care both can provide to members and patients. patients. In this webinar, UPMC payee and provider side telehealth leaders will discuss this budding virtual care partnership within IDN, and how the health plan and hospitals are working together to utilize the virtual care in order to have a positive impact on the mission and objectives of the organization.

Register for the webinar to learn how UPMC Health Plan is using virtual care to:

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