Olive receives KLAS Payer/Provider Points of Light recognition

Award-winning AI-powered pre-authorization solution for helping payers and providers improve patient experience.

UNITED STATES, May 25, 2022 /PRNewswire/ — olivethe automation company behind the healthcare internet, today announced that KLAS awarded Olive its Points of Light recognition for automating the pre-clearance process in collaboration with Essential Health and a leading health insurance company Florida. The views of payers and providers were presented in a case study presented to the KLAS Payer/Provider Summit 2022 and demonstrated how Olive’s technology can reduce administrative friction for providers and payers without requiring direct collaboration or outsourcing.

The case study is one of 14 featured in the annual report Points of Light Rewards that celebrate the successes — or “bright spots” — of payers, providers, and providers who have partnered to reduce costs and inefficiencies and improve patient experiences. The 2022 Points of Light award winners fall into six main categories. While the most common challenges faced by award winners were related to pre-authorization or value-based care, Olive’s solution was the only technology in the pre-authorization category proven to improve inefficiencies for payers and providers. service providers.

Essentia and the paying collaborator have seen measurable improvements in their pre-approval processes. Thanks to Olive’s AI technology, the collaborator payer now provides decisions to all of their vendors 48% faster, and they’ve reduced the number of unnecessary pre-approvals they process by 27%. These results mean patients have more clarity on the next steps in their care plan and know sooner if their insurance has approved a test or procedure.

Essentia saw a 30% increase in staff efficiency and a 75% reduction in peer reviews. Medical coverage guidelines are automatically pulled for 80% of Essentia Health payers and their turnaround time for pre-authorizations has been reduced from four to five days.

“Olive has helped us take an administrative burden off the shoulders of our staff,” said Melanie Wilson, Senior Vice President, Revenue Services at Essentia Health. “Olive’s contribution to pre-clearance workflows has helped us increase patient access by reducing turnaround time for final status.”

KLAS rated the success achieved in this case study as “highly replicable” by other organizations. The prior authorization solution used by the two employees is accessible to all payers and providers of the library of olive trees.

“Olive is dedicated to solving the challenge of pre-authorizations on both sides of the fax machine,” said Jeremy Friese, MD, President, Market Payer at Olive. “We are honored to receive this recognition for demonstrating how payers and providers achieve great results independently when we improve the efficiency of the pre-authorization process.”

Read all Bright Spots Report from KLAS.

About Essentia Health
Essentia Health is an integrated healthcare system serving patients Minnesota, Wisconsin and North Dakota. Based at Duluth, Minnesota, Essentia Health combines the strengths and talents of 14,700 employees, including more than 2,100 advanced physicians and practitioners, who serve our patients and communities through the mission of being called to make a healthy difference in people’s lives. Essentia Health, which includes many Catholic facilities, is guided by the values ​​of quality, hospitality, respect, joy, justice, stewardship and teamwork. The organization carries out its mission with a patient-centred focus in 14 hospitals, 72 clinics, six long-term care facilities, three assisted living facilities, three independent residences, six ambulance services and one institute of research.

About Olivier
Olive is the automation company creating the Internet of healthcare. The company is tackling healthcare’s toughest problems with automation, providing hospitals, healthcare systems and payers with increased revenue, reduced costs and increased capacity. People feel lost in the system today, and healthcare workers essentially work in the dark due to outdated technology that creates a lack of shared knowledge and siled data. Olive creates connections to shed new light on healthcare processes, improving operations today so everyone can benefit from a healthier industry tomorrow. To learn more about Olive, visit oliveai.com.

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Kallie Kouvelis
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